SHIPPING & RETURNS

SHIPPING POLICY

We know the smiling face while opening your shipped product for the first time and if it reaches on time then that smile shines more and we exactly want to do that for you.

 

For standard shipping, orders will be delivered by our selected Indian courier service providers.

Usually, we deliver orders within 5-7 Business Days across all major cities of India. Please allow 1 day for your order to process. Be sure to add this duration to your shipping time estimates.

If due to factors that commonly affect shipments, such as weather delays, holidays and customs inspections, we are unable to guarantee shipping times. These are only estimates. If you require expedited shipping, please contact us for availability and pricing.

Shipping Cost :

  • Free Shipping on Prepaid Orders above 300

  • ₹49 Shipping Charges on Cash On Delivery.

IMPORTANT POINTS: 

 

  • We are not responsible if a package is undeliverable because of missing, incomplete, or incorrect destination information.

  • We do our best to avoid errors by verifying the shipping information with every customer in the order confirmation sent immediately after purchase. Costs to reship the package will be invoiced to the customer

  • We are not responsible for destination state tax and/or duty charge that may incur. Customers will be held accountable for any restrictions, duties, taxes, and any other fees collected from the destination state, prior to ordering.

  • We are not be responsible for any Duties, Taxes, or Customs fees under any circumstances.

  • If the order arrives in your city and the customer refuses to accept the package

  • No attempt is made in the destination to deliver the package.

  • We reserves the right to abandon the package(s) and will not be responsible for any refund.

RETURN & EXCHANGE POLICY

We are making our best effort to keep our product’s images, description and title as clear as possible. So we request you to carefully go through our product details and description before placing an order. Making a purchase indicates you’ve agreed to all our terms and policies.

EXCHANGE POLICY:- 

You can exchange the product within the first 7 calendar days of the item’s delivery if you have faced any of the following issues:

  • Product is defective and/or damaged.

  • Product is described incorrectly or does not correspond to the item shown on the Website and purchased by the Customer.

  • Exchange will only be eligible if the product received in reverse pickup clears our quality check process.

  • The product should be in intact condition (As it was delivered to you).

  • The product should not be used.

CONDITIONS :- 

  • Product should be in the same condition and original packaging as you received it, it must be unused and in perfect condition.

  • Product must be accompanied by the invoice.

  • Any Customized product cannot be exchanged or returned as it can’t be a subject of resell any more.

  • Return shipping charges are non-refundable.

  • Return Or Exchange is not available on mobile cases or watch bands in the event of a little color differentiation.

  • The cases are hand made and little color may vary from actual pictures.

 

REFUND/RETURN POLICY :- 

 

  • You Can apply for a refund within 24 hours of order.

  • The product should be in intact condition (As it was delivered to you).

  • The product should not be used.

  • Refund will only be eligible if the product received in reverse pickup clears our quality check process.

  • In case of COD orders, the amount will be refunded after deducting COD charges.

  • We do not provide refund for the Delivered Orders.

  • Refund will be credited through the mode of payment within 3-7 Working days.

We respect our customer the most and we are known for customer satisfaction but if due to any reason you faced a bad experience with us, please let us know. We would be happy to improve our services according to our customers need and request.

Your valuable feedback is very much appreciated while applying for refund or exchange.

We promise to look into it and keep our customers happy and smiling.

Contact us at 

bepaglaofficial@gmail.com

+91 8851753742

Love & Respect

Team Be Pagla